Terms of Service
Manzo Food Sales · Since 1979
Terms of Service
Last updated September 2026
These Terms of Service (the "Terms") are a binding agreement between you, whether individually or on behalf of a business ("you"), and Manzo Food Sales Inc. ("Manzo," "we," "us," or "our"), governing your use of manzofood.com (the "Site") and any orders you place with us. By using the Site or doing business with us, you agree to these Terms.
These Terms include a binding arbitration provision and class-action waiver (Section 17), a limitation of liability (Section 15), and important food, allergen, and labeling terms (Section 10). If you do not agree, do not use the Site or place an order.
01The Site & how ordering works
Manzo is an Italian food importer and national distributor serving distributors, manufacturers, foodservice operators, and retailers. The Site is a catalog for browsing brands and products and submitting inquiries — it is not an online checkout. Orders are placed through our team or on your wholesale account, and pricing, availability, and shipping are confirmed for each order. Individuals and small buyers can purchase our brands through the third-party marketplaces we link to, each under its own terms.
02Changes to these Terms
We may update these Terms at any time in our sole discretion by posting the revised version and updating the "Last updated" date. Your continued use of the Site, or placing an order after changes are posted, means you accept the revised Terms. Policies posted on the Site are incorporated into these Terms by reference.
03Eligibility & business use
The Site is intended for businesses and professional buyers who are at least 18 years old. If you use the Site on behalf of a business, you represent that you are authorized to bind that business to these Terms. You agree to provide accurate information and to keep it current.
04Accounts
You may be required to register for an account. You are responsible for keeping your credentials confidential and for all activity under your account. We may suspend, terminate, or reclaim an account if information is inaccurate or if we determine, in our discretion, that use is inappropriate or violates these Terms.
05Products, pricing, quotes & availability
We aim to describe products accurately, but we do not warrant that descriptions, images, ingredient information, or other Site content are complete, current, or error-free. Product formulation, packaging, brands, and countries of origin may vary, particularly for imported goods, and are subject to change.
Prices are provided by quote and are subject to change until an order is confirmed. Quotes are valid only for the period we state and may be withdrawn or corrected. Product availability is not guaranteed, and we may limit quantities, discontinue products, or restrict sales to particular customers, regions, or business types, in our sole discretion.
06Orders & acceptance
An inquiry or order you submit is an offer to purchase and does not create a binding contract until we accept it. We accept an order when we confirm it in writing (for example, by order confirmation or invoice) and begin fulfillment.
We reserve the right to refuse, limit, or cancel any order for any reason, including suspected fraud, unauthorized resale where prohibited, credit or payment concerns, product unavailability, errors in pricing or product information, or a destination we cannot serve. Despite our efforts, products or quotes may occasionally contain pricing or descriptive errors, and we may correct them or cancel affected orders even after confirmation. If we cancel a paid order, we will refund or credit the amount paid for the canceled items.
07Payment & taxes
Payment terms are as stated on your quote, invoice, or account agreement. You authorize us to charge or invoice the confirmed order total, including products, shipping, applicable surcharges, and taxes. Overdue amounts may be subject to collection and applicable charges. You are responsible for all applicable taxes except where you have provided valid tax-exemption or resale documentation that we have accepted (see Section 8).
08Wholesale, resale & compliance
If you purchase for resale or claim tax exemption, you represent that you are a validly registered business, that you will provide accurate resale or exemption certificates on request, and that any exemption applies to the purchase. You are responsible for complying with all laws applicable to your business, including food-safety, storage, handling, labeling, and resale requirements. You may not misrepresent your business status to obtain wholesale pricing, exemptions, or restricted products.
09Shipping, returns & refunds
Shipping, delivery, inspection, damage claims, returns, and refunds are governed by our Shipping Policy and Refund & Return Policy, each incorporated into these Terms by reference. By placing an order you agree to those terms, including inspection and claim-reporting requirements and the terms under which food and consumable products are sold.
10Food products, allergens & labeling
Products may contain, or be produced in facilities that also process, common allergens (including milk, eggs, tree nuts, peanuts, wheat, soy, fish, and shellfish). The information on the product's actual label and packaging governs — not the Site. You are responsible for reviewing labels and confirming suitability before use or resale, and for meeting all food-safety, storage, and handling requirements.
Imported and specialty products may vary in ingredients, formulation, packaging, labeling language, and country of origin between lots. To the fullest extent permitted by law, we are not liable for harm where a product was as described on its label and was stored, handled, prepared, and consumed in accordance with its labeling and applicable food-safety practices.
11Intellectual property
The Site and its contents — including text, designs, graphics, and software (the "Content") and the Manzo name and logo — are owned or licensed by us and protected by intellectual property laws. The brand names, logos, and trademarks of the producers we import and represent are the property of their respective owners and are used with authorization. Except as needed to view the Site or transact with us, you may not copy, reproduce, distribute, or use any Content or marks for commercial purposes without prior written permission.
12Acceptable use
You agree not to:
- Use the Site for any unlawful or unauthorized purpose
- Collect user or business information for unsolicited communications
- Circumvent, disable, or interfere with security features of the Site
- Upload or transmit viruses, malware, or other harmful material
- Impersonate another person or business, or misrepresent your affiliation
- Copy, adapt, decompile, or reverse engineer any part of the Site
- Use bots, scrapers, or other automated means without our permission
- Engage in conduct that disrupts the Site or violates applicable law
13Communications consent
By contacting us, submitting an inquiry, or opening an account, you consent to receive business and transactional communications from us by email or phone. If you opt in to marketing, you may unsubscribe at any time using the link in our emails or by contacting us; transactional messages necessary to serve your account may continue. We handle your information as described in our Privacy Policy.
14Third-party links & marketplaces
The Site links to third-party websites and marketplaces we do not control, including where our brands are sold at retail. We are not responsible for their content, products, terms, or practices, and you access them at your own risk.
15Disclaimer of warranties
THE SITE AND ALL PRODUCTS AND SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE." TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. We do not warrant that the Site will be uninterrupted, secure, or error-free, or that product information is accurate or complete. Some jurisdictions do not allow certain warranty exclusions, so some of the above may not apply to you.
16Limitation of liability
To the fullest extent permitted by law, we (and our officers, employees, and suppliers) will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenue, or data, arising from or related to the Site or any products, even if advised of the possibility. Our total aggregate liability for any claim will not exceed the greater of the amount you paid to us for the product(s) giving rise to the claim in the six (6) months preceding the claim, or one hundred dollars ($100.00 USD). Nothing in these Terms limits liability that cannot be limited under applicable law.
17Indemnification
You agree to defend, indemnify, and hold harmless Manzo and its officers, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising from or related to your use of the Site, your breach of these Terms, your violation of any law or third-party right, or your resale, storage, handling, or labeling of products. We may assume exclusive defense of any matter subject to indemnification, and you agree to cooperate.
18Dispute resolution, arbitration & class-action waiver
Informal resolution. Before starting arbitration, you agree to contact us and try to resolve the dispute informally for at least 30 days.
Binding arbitration. Any dispute not resolved informally will be settled by binding arbitration administered by the American Arbitration Association under its applicable rules, held in Miami-Dade County, Florida. The arbitrator's decision is final and may be entered as a judgment in any court of competent jurisdiction.
To the fullest extent permitted by law, disputes will be resolved on an individual basis only. You and we waive any right to bring or participate in a class, collective, or representative action, and waive any right to a jury trial.
30-day opt-out. You may opt out of this arbitration and class-waiver provision by emailing sales@manzofood.com within 30 days of first accepting these Terms, stating your name, business, and intent to opt out. Either party may still bring an individual claim in small-claims court where eligible.
19Governing law
These Terms and any dispute arising from them are governed by the laws of the State of Florida, without regard to its conflict-of-law rules. Subject to the arbitration provision above, you agree to the exclusive jurisdiction and venue of the state and federal courts located in Miami-Dade County, Florida.
20Miscellaneous
Entire agreement. These Terms, together with the policies incorporated by reference and any signed account or sales agreement, are the entire agreement between you and us regarding the Site and your orders. A signed written agreement between us controls to the extent it conflicts with these Terms.
Severability. If any provision is held unenforceable, it will be limited or severed to the minimum extent necessary, and the rest remains in effect.
Waiver. Our failure to enforce any provision is not a waiver of it.
Assignment. You may not assign these Terms without our prior written consent; we may assign freely, including in a merger or sale of assets.
Force majeure. We are not liable for delays or failures caused by events beyond our reasonable control, including carrier disruptions, supply shortages, extreme weather, labor issues, or acts of government.
Electronic communications. You consent to transact and receive communications electronically, and agree that electronic records and signatures satisfy any requirement that such communications be in writing.
21Contact
Questions about these Terms? Contact us:
Provided for general business use, not legal advice. Have a licensed Florida attorney review before publishing — particularly the arbitration, class-waiver, and liability sections.